Privacy Policy

This policy outlines how we collect, use, and share your personal information when you visit or purchase from https://khalase.com (the "Site").

COMPLIANCE:

We comply with the Protection of Personal Information Act (POPIA) for South African users and the General Data Protection Regulation (GDPR) for international visitors.

INFORMATION COLLECTION:

Device Information: We automatically collect data about your device, such as browser, IP address, and cookies, to improve and optimize the Site.
Order Information: When you purchase, we collect your name, billing/shipping addresses, payment information, and email address to fulfil your order and communicate with you.

PERSONAL INFORMATION USE:

Order Information: We use your order information to process payments, fulfill orders, and provide customer service.
Device Information: We use your device information to enhance the Site, analyze user behaviour, and personalize advertising.

SHARING YOUR INFORMATION:

We share your personal information with third-party service providers like Shopify (our online store platform) and Google Analytics (for website usage analysis) to fulfill the purposes described above. We will only share your information to comply with legal requirements or protect our rights.

YOUR CHOICES:

Targeted Advertising: You can opt out of targeted advertising using the links provided for Facebook, Google, Bing, and the Digital Advertising Alliance.
Data Access and Control: If you are a South African resident, you have the right to access, correct, update, or delete your personal information. You can contact us to exercise these rights.

DATA RETENTION:

We retain your order information for our records unless you request deletion.

CHANGES TO THIS POLICY:

We may update this policy periodically.

For questions or complaints about our privacy practices, please contact us by email at shop@khalase.com