Terms & Conditions

KHALASE DESIGNER STEMWARE

Contractual conditions in the context of purchase contracts via the platform https://www.khalase.com between

KHALASE DESIGNER GLASSWARE
South Africa

hereinafter “Provider”

and the users of this platform designated in 2 of these Terms of Service; hereinafter “customer”

  1. SCOPE

    These terms and conditions, as valid at the time of your order, solely govern the business relationship between Khalase (the "Provider") and you, the customer (the "Customer"). Any deviating terms proposed by the Customer will not be considered valid unless explicitly agreed to by the Provider in writing.

2. CONCLUSION OF CONTRACT

(1) Browsing Products and Placing Orders:

  • Customers can browse the offered products and add them to the shopping cart.
  • Clicking "Buy Now" submits a binding order for the items in the cart.
  • Customers can review and modify their order details before submitting it.

(2) Order Confirmation:

  • Upon receiving an order, the provider will send an automated email confirmation ("Confirmation of your order [order number]").
  • This email will list the ordered items and offer a "Print" function for the customer's reference.
  • The customer's order  constitutes an offer to purchase the items in the cart.
  • The provider's confirmation email signifies acceptance of the offer, summarizing the order details.

(3) Language:

  • All order details and communication will be in English.

3. DELIVERY, AVAILABILITY OF GOODS, TERMS OF PAYMENT

(1) Delivery times specified by us are calculated from the time of our order confirmation, provided that the purchase price has been paid in advance.

(2) If the product designated by the customer in the order is only temporarily unavailable, the supplier shall inform the customer immediately as well. In the event of a delivery delay of more than two weeks, the customer has the right to withdraw from the contract. Incidentally, in this case, the provider is entitled to withdraw from the contract. In doing so, the provider will immediately reimburse any payments already made by the customer.

(3) The following delivery restrictions apply: The supplier only delivers to customers who have their habitual residence (billing address) in one of the following countries and can provide a delivery address in the same country: South Africa

(4) The customer can make the payment by Payfast.

(5) Payment of the purchase price is due immediately upon conclusion of the contract. 

4. RETENTION OF TITLE

Until full payment of the purchase price, the delivered goods remain the property of the provider.

5. PRICES AND SHIPPING COSTS

(1) All prices quoted on the website of the provider are inclusive of the applicable statutory VAT.

(2) The corresponding shipping costs are specified to the customer in the order form and are to be borne by the customer, as far as the customer does not make use of any right of withdrawal.

(3) In the event of a cancellation, the customer shall bear all the direct costs of the return.

(4) We commit to ensuring accurate product descriptions, availability, pricing, and delivery fees both online and in-store. However, should errors occur that are not due to gross negligence, we cannot be held liable for any resulting losses, claims, or expenses associated with transactions made based on such errors.

6. MATERIAL DEFECT WARRANTY

(1) The provider is liable for material defects in accordance with the Standards Act, No. 29 of 1993. Compared with entrepreneurs, the return period for defective goods delivered by the supplier is 30 days.

7. LIABILITY

(1) Our liability for damages is generally limited, except in cases of material breach of contract related to your purchase. In such instances, we will be held accountable for the foreseeable consequences of our negligence. 

8. COPYRIGHT & INTELLECTUAL PROPERTY RIGHTS

(1) All rights, title, interest, and ownership (including all rights under all copyright, patent, and other intellectual property laws) in, to, or of this website are our sole property. All moral rights are reserved. No person, company or entity may use our logo, sub-logos, marks, and trade names or trademarks without our explicit permission.

(2) Our website may not be:

  • modified or used to derive content;
  • rented, leased, loaned, sold or assigned;
  • duplicated, copied or reverse engineered; or
  • reproduced or distributed.

(3) All retail, digital (including but not limited to social media platforms) and print collateral, including this website and its content, is copyright of KHALASE, and all rights are reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited. You may not, except with our express written permission, distribute or commercially exploit any of our content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system or marketing platform.

9. PRIVACY POLICY

Please visit our Privacy Policy Page for more information.

10. WE RESERVE THE RIGHT TO UPDATE OUR TERMS AT ANY GIVEN TIMES:

We may occasionally update these terms and conditions. We'll notify you by updating this page. If you continue to use the website after any changes are made, you'll be considered to have accepted them.

For more information send us an email at shop@khalase.com